PEFI may collect and use your personal information:
Certain information PEFI collects about you may be publicly available via government records, telephone books, and other widely available media (i.e. the Internet).
PEFI collects several types of information from and about users of our Website, including information:
PEFI collects the personal information you provide when:
When accessing our Website, we may give you the option of submitting general information, for purposes related to providing you with new energy or water efficiency, renewable energy products or financial services that may be of value to you. Certain information must be provided at the time you submit your request for a financial service or product.
PEFI may also collect information about you from the following sources:
When you use our planning tools we collect information including email address, financing you may be considering, interest rate, and financing terms. We use this information to provide you email communications that you may have requested.
When you contact PEFI with a question or suggestion we collect your name, email address, and telephone number. We only use personal information we collect for the abovementioned reasons (see How Does PEFI Collect and Use Your Information?).
PEFI may monitor and/or record telephone calls for security and customer service purposes. Please be aware that by calling PEFI you consent to having your phone call monitored and/or recorded.
We use technology to:
PEFI does NOT allow third party advertisers to track your browsing activities on our Website for their own purposes. PEFI may share your email or other contact information with third party advertising and social media companies to provide you with information regarding PEFI products and services which may be of interest to you. If you wish to opt out and not have your information shared with such companies, please contact us by email [firstname.lastname@example.org] or phone [(800) GO-BENJI].
PEFI may share your personal information:
At present, you can access your information by contacting PEFI by phone.
You may view your disclosures, including your application. If you request paper copies of your disclosures when you submit your application, we will send you a paper copy in addition to providing your disclosures electronically.
PEFI uses a variety of security safeguards to protect your information from loss, misuse, alteration or destruction. For example, you will only be able to access information in your PEFI account by submitting the username and password you created during registration. We provide access to your personal information to PEFI employees on a "need to know" basis. We also use Secure Sockets Layer (SSL) technology supporting up to 128-bit encryption to prevent unauthorized parties from viewing any personal information transmitted to or from PEFI during your session.
We maintain electronic and hard copy financing application information for funded/closed/withdrawn financing for a period of 7 years in accordance with federal and state laws.
Personal Energy Finance, Inc.
Attn: Privacy Department
15073 Avenue of Science
San Diego, CA 92128